Keep your website simple and easy to navigate. The most effective sites have a natural flow to them. The reader's eye follows a course laid out by the content. Have you ever visited a web page and didn't know where to look? Important content should never be more than two clicks away.
Design your website so it is very easy to use. I can't say this enough: My motto is to “Never make a visitor think or work.” The moment that you make put someone into a mindset of having to figure it out where to go next, you have just lost visitors. Always keep in mind how easy it is to press that little red X in the right hand corner of the screen. You can’t make a complicated website.
Each page should show the visitor where their eye should go and what they should do next. Keep the layout very simple.
Some webmasters think of themselves as artists and want to sell you on a really beautiful website. Some people want to build a website that is really flashy with all kinds of things going on. You will also see sites with a lot of columns with text and information packed in with pictures that are too big.
Well, those websites aren’t typically successful. It’s all fluff and no content. For instance, the websites that have a flash entrance page are more interested in an experience than actually accomplishing the goal of the website. Whenever you are considering doing something like a flash entrance page or spending a lot of money on some type of cool animation for the site, ask yourself this: How does it serve the purpose of the website? Will it sell more products? Will it help someone make a decision about our business? Usually not. Most often, visitors are trying to get past the very thing you are showing off or trying to figure out very quickly how to shut off that music you forced them to listen to. (Most people will shut off the music by leaving the site.)
Also, use your cyberspace real estate wisely. Think of your website pages as a newspaper fold. Keep the most important things on the top half. If you are wasting most of your top half of your page for a header and a large image, then you are most like making the visitor scroll down the page to see anything of value.
Again:
Don’t make the visitor think or work!